Privacy Policy

Last updated: October 16, 2026

1. Information We Collect

We collect information you provide directly to us when you create an account, make a booking, or communicate with us. This may include:

  • Name and contact information (email address, phone number)
  • Payment information (processed securely by our payment providers)
  • Booking details and preferences
  • Communications with property owners and our support team
  • Account credentials

We also automatically collect certain information when you use our service, including your IP address, browser type, device information, and usage data.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process bookings and payments
  • Send you booking confirmations and updates
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations
3. Information Sharing

We may share your information in the following circumstances:

  • With property owners: To facilitate your bookings, we share your contact information and booking details with property owners.
  • With service providers: We share information with third-party vendors who provide services on our behalf, such as payment processing and email delivery.
  • For legal reasons: We may disclose information if required by law or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Business transfers: If ZZZzebra is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

4. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Secure payment processing through certified payment providers
  • Regular security assessments and updates
  • Access controls and authentication requirements

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our service
  • Improve your experience
  • Provide relevant content and advertising

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our service.

When you open a booking page, we note in your existing browsing session (we set no extra cookie for this) the domain of the website that referred you (never the full address), any campaign tags in the link (such as utm_source or utm_campaign), and the page you landed on without its query string. If the link carries an advertising click identifier such as gclid or fbclid, we note only that one was present, never its value. If you don't book, this is discarded when your session ends. If you do, it is kept with your booking, together with your optional answer to "How did you hear about us?", so the property can see which channels bring bookings, and deleted after 24 months.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your information

To exercise these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable law.

7. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]

Β© 2026 ZZZzebra. All rights reserved.